What about the existing Facebook groups?

There are several Facebook groups where loopers can ask questions and share experiences. Some of our team members actively participate in these groups and provide assistance. We also offer a comprehensive overview of Facebook groups dedicated to all open-source diabetes apps.

That said, recent studies suggest that social media platforms like Facebook are often used to share positive emotions, which may not always provide a complete picture of the challenges faced by users. Additionally, we've noticed that many loopers we work with feel hesitant to ask questions in these public forums due to concerns about privacy, disclosing their medical information, or not wanting to discuss frustrations in a group setting.

While mentoring options are available, mentors are volunteers who do their best to help but may have limited knowledge in IT or medical areas, and limited time due to personal commitments. This is where our service can be beneficial. We offer 24/7 support with professionals ready to assist, providing a private and comprehensive option for those who may need help.